Understanding Terminology

Immerse yourself in the world of the language industry. We answer the most frequently asked questions about our services and explain the technical jargon for everything to do with translations, interpreting and other key aspects. We untangle the terminology knots and dive confidently into the diversity of languages!

SEO and Website Localization Glossary

URL
Uniform resource locators are a type of address that helps internet users find your website.Different URL structures indicate a country or region, and it’s important to choose the one that best suits your website’s goals.
Linguistic quality
High quality in all the languages you use on all your website’s pages is an essential element for SEO ranking. Linguistic quality is achieved through careful forward planning and by creating terminology databases, style guidelines and a clearly defined brand voice. Consistency in every language is key.
Sitemap
A website map that provides search engines with a guide to identify a website’s most important pages. A sitemap also indicates the language and region for each URL.
SERP
This stands for search engine results page and is the page on which the results are displayed that correspond to the requested search query.
Optimising multilingual content
Ensures that the website content for each region and language is fully customised to the area in question, improving search results by region and/or language. In this case, localisation is essential.
Metadata
These consist of HTML elements that are invisible to the user.However, this metadata is seen and used by search engines to assess the relevance of websites for the requested search.
Longtail keywords
These are specific, multi-word search queries.Internet searches have become more and more complex in recent years, and people now search for phrases rather than individual words.
Keyword cannibalism
When several pages on a website target the same keywords and therefore influence their ranking by competing with each other.
Keyword
A keyword is a term that describes the topic presented on a website. When users search for keywords that are relevant to your products and services, you want them to be directed to your web page or website. Keywords and phrases are an important part of search engine optimisation and should be different for each country or region.
IP address
This is your internet protocol address and consists of 4 groups of numbers. It enables communication between devices.
Hreflang tags
The type of HTML tag that specifies the language the web page should appear in.
HTML tags
They indicate the beginning and end of an HTML element and help web browsers understand how HTML documents can be converted into a web page. HTML tags also specify the language and region for search engines.
Featured snippet
This is a short text excerpt that answers the search query directly on the search results page. They attract a high number of clicks and are suitable for mobile and voice-activated searches.
Content delivery network (CDN)
These local networks store cached data in regional groupings and speed up data transfer times. They can also help speed up website localisation.
Content management system (CMS)
A software program that enables the creation and storage of all content, including websites. A CMS can be connected to a TMS to speed up website localisation.
Common translation interface (COTI)
A standard for exchanging translatable data between a content management system (CMS) and a translation management system (TMS).
User interface (UI)
This is the point of interaction between the human user and the online environment.It refers to how the technology is accessed and can include, for example, the mouse, keyboard, touchscreen or speakers.
User experience (UX)
How a user interacts with a website and how well the website meets their needs, be it through usability, enjoyment or information retrieval. The user experience must take different regions and each region’s norms, expectations and conventions into account.
Backlinks
Links from other websites that lead to your website. High-quality backlinks contribute to a high ranking for your website and should be adapted for each regional website so they are recognised by the local search engines.
ALT tags
A standard for exchanging translatable data between a content management system (CMS) and a translation management system (TMS).
Bounce rate
A single website visit that does not lead to any further interaction on the page or website. One way to reduce the bounce rate is to customise your website linguistically and culturally to build trust and encourage better and longer visits.

Artificial Intelligence Glossary

Transformer
A special neural network model that can convert one type of input into another type of output. Google first used the term when it developed a more efficient neural network for translating English into French in 2017. Transformers are a key component of natural language processing applications such as LLMs and DALL-E.
Training data
This is the information used to train machine learning algorithms. It is able to analyse large amounts of data (text, figures, images or sound) and use them to complete tasks. ChatGPT, for example, uses text data that is available on the internet.
Prompt
In the context of AI, a prompt is an instruction given to a chatbot or other model to obtain a specific reaction or response. Prompt engineering is the technique of using precise and detailed instructions to obtain a highly differentiated response.
Parameter
A key element in a machine learning algorithm. Put simply, parameters are a set of functions that the AI model uses to fine-tune its ability to achieve the desired result. In general: the greater the number of parameters, the more powerful the model.
OpenAI
This is a research and development laboratory for artificial intelligence that has set itself the task of developing AI for the benefit of humanity. It is the creator of the GPT and DALL-E models.
Open source
Ensures that the website content for each region and language is fully customised to the area in question, improving search results by region and/or language. In this case, localisation is essential.
Neural network
These consist of HTML elements that are invisible to the user.However, this metadata is seen and used by search engines to assess the relevance of websites for the requested search.
Neural machine translation (NMT)
This is the modern approach to machine translation used today. Based on artificial neural networks, NMT can predict the likelihood of a sequence of words, modeling entire sentences in translation. NMT can produce human-like translation quality for high-resource languages.
Natural Language Processing (NLP)
An area of artificial intelligence in which algorithms use data to search for and process linguistic connections and sequences between the words, sentences and paragraphs in both written and spoken human speech.
Machine learning (ML)
An area of artificial intelligence in which a computer algorithm searches for patterns in the provided data and then uses new data to complete a requested task. The program “learns” from the information it receives without the need for further instructions.
Artificial intelligence (AI)
Machines that can replace functions that normally require human (or other biological) brain power.
Artificial general intelligence (AGI)
Software that has the same capabilities as the human brain in a wide range of functions. This program does not exist yet but it is often seen as the ultimate goal of AI research.
Human-in-the-loop (HITL)
This is a process in which human expertise is combined with machine skills to achieve high-quality results. In the language industry, for example, human specialists edit machine translations to ensure that they do not contain any errors or inaccuracies. Humans can also intervene to evaluate AI models and provide feedback for training.
Large language model (LLM)
A type of artificial intelligence that is trained on huge amounts of text data and is therefore able to recognise the patterns and connections between words and sentences. It uses this knowledge to create output that is very similar to human language.
Hallucinations
Generative AI models sometimes invent information. These inventions are called hallucinations and often sound realistic; it is easy to fall for them. Scientists do not yet fully understand why this is happening.
Generative AI
A program that analyses large amounts of data and independently finds solutions without the need to enter a specific code. These types of AI usually generate text, video and other media. ChatGPT is an example of generative AI.
Deepfake
This is a short text excerpt that answers the search query directly on the search results page. They attract a high number of clicks and are suitable for mobile and voice-activated searches.
Deep learning
A form of machine learning in which neural networks are used to find patterns in data.
DALL-E / DALL-E2
An AI-generated image, video or audio clip that mimics a person’s image or voice and can be used to spread false information about that person.
ChatGPT
GPTs are AI language models developed by the company OpenAI and are based on natural language processing. GPT stands for generative pretrained transformer, which is important because it tells us that this model has the ability to generate or produce output and has been trained on existing data. ChatGPT is an AI chatbot that responds to requests and produces human-like communication in text format.
Chatbot
An AI application that is trained to respond to prompts with conversational responses by text, voice or graphics, usually online. Chatbots simulate a natural conversation and perform certain tasks.
Automatic speech recognition (ASR)
Software that can understand human speech and reproduce it as text or respond to it like a command. ASR can create subtitles in real time using AI-driven technology called natural language processing but is not always accurate yet.
Algorithmic bias
This is the bias that AI programs pick up through the data they are trained with. Racial, gender and cultural biases appear in the data that machines learn from because biased humans create the data. Algorithmic bias can lead to harmful content being produced and is one of the challenges of implementing AI.
Algorithm
A set of instructions that a computer needs to complete a task or solve a problem.

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